job Rendering Process Management

Analyze Order

When dragging and dropping multiple scene files for submission simultaneously, if you need to control the analysis order of each job, you can adjust the value in the "Analyze Order" column in the job list when the job status is "Waiting for Analysis". The priority range is 1–10, with higher values indicating higher priority, decreasing step by step.

Reanalysis

For the following jobs of Maya, Houdini, Clarisse, and Unreal Engine, you can select one or more jobs and right-click to choose "Reanalysis":

Single Job reanalysis: If the original preset is available or has been re-edited in the preset interface, it will directly use that preset for reanalysis; if the original preset is unavailable or memory parameters are missing, the analysis window will pop up, and you can modify the configuration before submitting.

Multi-job reanalysis: The analysis window will pop up uniformly. After completing the configuration, you can batch reanalyze.

Number of Parallel Analyses for Drag-and-Drop Jobs

When dragging and dropping multiple scenes for submission, if you need to control the number of jobs being analyzed simultaneously, you can modify this value in "Settings → Basic Settings". The supported setting range is 1–5. Applicable software includes 3ds Max, Maya, Houdini, Clarisse, Katana, and Unreal Engine.

Note: After modifying and saving this option, the client must be restarted for it to take effect.

Hide timed-out jobs

To hide jobs that have exceeded 24 hours in the analysis page in the job list, you can check this option in "Settings → Basic Settings".

Upload Order

When multiple jobs are in the uploading state simultaneously, you can adjust the value in the "Upload Order" column in the job list to control the upload order. You can modify this priority at any time before the job enters the "Upload Completed" state. The priority range is 1–10, with higher values indicating higher priority, decreasing step by step.

Pre-uploaded assets (Custom Feature)

When scene asset files are large in volume or numerous in quantity, you can upload asset files in advance, and then upload the scene file later, thereby significantly shortening the overall job submission time. This is a custom feature; please contact customer service for assistance in enabling it.

Usage method:

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Supply Asset Files

When uploaded jobs have missing assets, or asset files are incorrect causing incorrect render effects, you can upload missing assets separately without resubmitting the entire job. Supports Maya, Houdini, Clarisse, and Cinema 4D jobs.

Usage method:

Job Resubmit (Only for 3ds Max)

When a 3ds Max job requires high-memory rendering but insufficient memory was selected during submission, you can use the "Job Resubmit" function to reselect the memory configuration without uploading job assets again. Operation: Select the target job in the job list, right-click and choose "Resubmit", reconfigure the memory, and submit.

Precautions:

Resubmit the Job

For submitted Maya, Houdini, Clarisse, and Unreal Engine jobs, you can use the "Resubmit the Job" function to modify the job name, frame sequence, test frames, output path, render type, memory, and other information before resubmitting, without re-uploading all assets, greatly reducing operation costs.

Operation: Select the target job in the job list, right-click and choose "Resubmit the Job", and complete parameter adjustment according to the prompt before submitting.

Note: Because resubmitting the job may involve render farm switching, to ensure job stability and render success rate, it is recommended to use this function under the professional guidance of customer service.

Special Maya Job Resubmit

The Maya job resubmit function uses the new submission method by default, supporting reselection of render layers. If abnormal situations such as incomplete backup files are detected, the system will prompt that only the old method can be used for submission. The old method does not support reselection of render layers.

Upload without packaging

This option is enabled by default. When the scene contains a large number of large assets, it is recommended to enable this function, which can significantly improve job submission speed.

Batch upload file size (MB)

This setting defines the maximum total size for a batch of files. If a single file exceeds this limit, it will be processed alone in its own batch. Default is 50 MB, modifiable to 10–1000 MB. Generally, no modification is needed. If the network is fast, upload files are large and numerous, time-consuming, and the network is stable without lag, you may increase the value.

Clear error texture cache

Clicking the button will automatically clear the asset MD5 cache on the client side and recalculate the asset MD5s. This is generally not required; however, it may be used if encrypted assets were uploaded by mistake. Simply click Clear and re-upload the assets.

Producer

When an account is used by multiple people, you can modify the Producer information in "Settings → Basic Settings" before submitting jobs. The "Producer" column in the job list supports quick retrieval of jobs by the corresponding Producer.

Data directory

The data directory is used to store temporary files during job packaging. Reasonable configuration can significantly improve packaging speed:

Transfer Protocol

The transfer strategy does not need to be modified by default. If upload or download speed is abnormal, refer to the following troubleshooting steps.

Troubleshooting steps when speed is zero in HTTP transfer mode:

Troubleshooting steps when speed is zero in TCP transfer mode:

Note: Under normal circumstances, the transfer speed ranking is HTTP transfer > TCP transfer. UDP is a preemptive upload method. If UDP needs to be enabled, it is recommended that all users in the enterprise enable it simultaneously to avoid affecting other users' uploads.

Add Nodes

When the job is in the "Rendering" state, you can adjust the machine quantity via the "Add Nodes" function to improve render speed. The meaning of each parameter is as follows:

Timeout Alert

The timeout alert function can monitor the render duration of each frame of the job. When a frame’s render duration exceeds the set threshold, the job will highlight and flash in the list. You can click the pencil icon in the job list to set or modify the timeout time for a single job at any time. After modification, the modified value shall prevail.

Custom Test Frames

For animation jobs, if you need to add or modify test frames, you can right-click the job and choose "Custom Test Frames" when the job is in the "Queuing" or "Rendering" state. After modification, the cloud will prioritize rendering test frames that have not yet been rendered.

Copy Job Information and Upload Diagnosis File

When encountering issues during cloud rendering, you can provide customer service with the information needed for troubleshooting through the following operations:

When a job needs to stop rendering, you can right-click the target job in the job list and choose "Stop".

Special reminder: Before stopping a job, it is recommended to consult customer service to confirm whether stopping is necessary. After stopping the job, the cost of the already rendered part will be charged normally, and the current render progress cannot be restored. After resuming the job, there is no guarantee of immediate availability of idle machines, and queuing may occur. Please operate with caution.

If you need to change the output path of render results, you can right-click the job and choose "Stop Download", use the "Set up Path" function to modify the target path, and then choose "Start Download" to restart the download.

To download team job render results: