Client Interface and Features

The left side of the top menu bar displays the currently logged-in username, avatar, account balance, and Pending Charges (amount to be deducted).

Hovering over the avatar displays a dropdown menu showing the following information: account name and avatar, Render Points balance, and Purchase button. Supported actions: About Us, Logout (switch user), and Exit.

Clicking the Purchase button in the top menu bar navigates directly to the Purchase page to perform a top-up.

The Message Center categorizes and displays various system notifications. It shows All Messages by default and can be switched to categories such as Activity Messages, Timeout Alert Messages, Exception Messages, and Other. The latest messages are always displayed at the top, and unread messages are marked with a red dot.

Clicking the Setting button in the top menu bar opens the global configuration center, which includes the following two major sections:

Clicking the Auto Shutdown button in the upper right corner of the client allows you to set automatic shutdown after upload completion or download completion.

Automatic shutdown when upload completes

The Renderwow client will detect the status of all jobs. When no jobs are in preparing, analyzing assets, packaging, packaging completed, uploading, upload completed, unpacking, or unpacking completed states, a 30-second shutdown countdown will be triggered. You can choose Shut down now to execute shutdown immediately, or click Cancel / × to terminate the shutdown process.

If there are jobs pending upload or currently uploading, you can click Auto Shutdown again and select Cancel shutdown to terminate the shutdown process.

Automatic shutdown when download completes

The Renderwow client will detect the status of all jobs. When there are no jobs with un-stopped downloads and incomplete downloads, a 30-second shutdown countdown will be triggered. You can choose Shut down now to execute shutdown immediately, or click Cancel / × to terminate the shutdown process.

If there are ongoing or incomplete download jobs, you can click Auto Shutdown again and select Cancel shutdown to terminate the shutdown process.

The top of the job list provides status filter tabs for quickly locating jobs at different stages.

The job list displays different field content based on the current job stage tab, as follows:

The Renderwow client supports customizing the display columns of the job list, flexibly controlling column show/hide and adjusting column order. It also provides shortcut operations such as Select All, Invert Selection, and Reset, allowing users to flexibly configure the list view according to their needs.

Function entry: Right-click on the header column name at the top of the job list to pop up two operation options: Choose Columns and Reset Columns.

Choose Columns function:

Click Choose Columns. In the pop-up window, check the columns to display via checkboxes; unchecking hides the corresponding column. At least 1 column must be retained; otherwise, the configuration cannot be saved. Drag the ≡ icon on the right side of the column item to freely adjust the display order of columns. You can also use the following shortcut operations:

Click OK for the configuration to take effect immediately; the job list will update according to the new settings. Click Cancel or close the window to discard this modification.

Reset Columns function:

Click Reset Columns to directly restore the current list to the client’s initial default state, clearing all custom configurations.

Note: In the left navigation bar, column configurations for each software category and each job status page need to be set independently; configurations are not shared and need to be readjusted after switching.

Filtering function:

The client supports multi-dimensional job filtering. You can quickly filter jobs through columns such as Source, Project, Status, Producer, and Producer Account to help precisely locate target jobs. Click any filter column name to pop up the filter window, supporting the following operations:

Sorting function:

The client supports multi-column custom sorting. You can flexibly adjust job display order by dimensions such as ID, Job, Creation Time, Download progress, Speed, Active Nodes, Frame Time, Frames, Layer, and Download Order. Click the up/down arrow icon next to the column name to sort:

Note: ① If using the Job Merge Preview feature, parent jobs participate in overall sorting, and merged sub-jobs maintain their original submission order; ② When sorting on the All jobs page or the All page of each software category, jobs in analyzing states (analyzing/analyze failed/analysis completed) will be automatically pinned to the top and displayed in separate sorting, unaffected by other sorting rules.

A search box is located at the top of the client. Enter keywords to quickly locate target jobs, while supporting combination use with column sorting and filtering functions. The search fields supported by different pages vary slightly; refer to the hint information in the search box for details.

Upload Order

When multiple jobs are uploading simultaneously and you need to control the upload order, you can adjust the priority in the Upload Order column of the job list before the job enters the Upload Completed state (10–1, decreasing step by step).

Add Nodes (Adjust Active Nodes)

When a job is Rendering, you can appropriately modify the number of full-speed rendering machines to increase rendering speed. Parameter descriptions are as follows:

Timeout Alert

Can monitor job rendering time. After a job has frames exceeding the rendering duration, the job will highlight and flash. The timeout time can be set and modified in the Timeout Alert column.

Download Order

To adjust the download order of jobs, you can modify it in the Download Order column of the job list before job download is completed (10–1, decreasing step by step; default priority for all jobs is 5).

View Result

Clicking the folder icon in the Results column quickly opens the local save location of the render results.

Analyze Order

When dragging and dropping multiple scene files for submission simultaneously, you can adjust the priority in the Analyze Order column of the job list when the job status is Waiting for Analysis (10–1, decreasing step by step).

Double-clicking any job in the job list opens the job render details page, which includes two major modules: Frame Details and Download, used to view render progress, cost statistics, sub-job level details, and manage the download of render result files.

Frame Details:

Cost and Duration Description:

Frame List Description:

Scene Information Description:

Displays basic information such as the renderer name, rendering software and version, Resolution, camera name, output format, and scene file storage path used by the scene, as well as specific parameters for each renderer/rendering software.

Thumbnail Preview Description:

Note: ① 3ds Max requires locally downloaded render results to view thumbnails. If local files are deleted after download, they will not display normally; other software does not have this limitation. ② 3ds Max only displays main result thumbnails; additional results such as render elements are not displayed; other software will display all render result thumbnails, which can be switched via left/right buttons.

View Large Image function:

Except for EXR format, which does not support viewing large images, other formats can click the thumbnail to view the large image. However, ensure the original image has been downloaded locally; if the local file does not exist, Renderwow will automatically open the download path of the corresponding file.

Note: For 3ds Max, if the local file does not exist, a path does not exist prompt will be displayed, and zoom-in viewing is not possible.

Open result download path:

Click the folder button below the thumbnail to jump to the download result path.

Note: For 3ds Max, if the local file does not exist, a path does not exist prompt will be displayed, and jumping is not possible.

Download:

After selecting a job in the job list and right-clicking, you can perform the following operations (some operations vary depending on job status and software type):

Supply Asset Files

Applicable scope: Only supports Maya, Houdini, Clarisse, and Cinema 4D jobs.

When uploaded jobs miss asset files, or asset files are uploaded incorrectly causing incorrect render effects, you can upload assets separately without resubmitting the entire job. Operation steps:

Custom Test Frames

To add or modify test frames for animation jobs, you can use the Custom Test Frames function when the job is in Waiting or Rendering state; after modification, the cloud will prioritize rendering test frames that have not yet been rendered.

Copy Job Information and Upload Diagnosis File

When encountering issues during cloud rendering, you can first upload the job’s diagnosis file, then copy the Job Information and send it to customer service for quick issue identification and resolution.

Stop and Resume

To stop rendering, right-click the job and choose Stop.

Important reminder: Before stopping a job, it is recommended to consult customer service to confirm whether stopping is necessary. After stopping, the cost of already rendered frames will be charged normally, and the current render progress cannot be restored; after resuming the job, there is no guarantee of immediate availability of idle machines, and queuing may occur. Please operate with caution.

For 3ds Max VRay jobs: After selecting Stop, if you need to save the current render’s intermediate results, you can choose the Save Intermediate Result and Stop option. The job will save intermediate results to the output path before stopping; if not needed, directly click OK to stop the job.

If test frames were set during job submission and Pause rendering after test was selected, after test frame rendering is completed and results are confirmed to be correct, you can choose Resume to resume full-speed rendering of the remaining frames.

Stop Download and Start Download

To change the output path of render results, you can first right-click the job and choose Stop Download, use the Set up Path function to modify the path, and then choose Start Download. To download team job results, if the download path does not need to be modified, you can directly right-click and choose Start Download; if the path needs to be modified, you can use the Set up Path function before starting download.

Download Verification

When missing result files are found after job download is completed, or downloaded results are accidentally deleted, the Download Verification function can be used for jobs submitted within 7 days by default. After a job renders a frame and downloads it, the Download Verification button will appear when right-clicking the job list. You can choose Verify All or Partial Frame Verification as needed.

Note: 3ds Max jobs can only use All.

Effect diagram download order (Only applicable to 3ds Max renderings)

When there are many render elements and you need to prioritize downloading the main image, it is recommended to select Prioritize downloading main image; if you only need to download the main image results, it is recommended to select Download main image only.

Select results download

Applicable to Maya, Houdini, Clarisse, Cinema 4D, and 3ds Max animation jobs. After a job downloads one frame of results, you can right-click the job and use the Select results download function to download only partial frame results or specific types of results.

Save Intermediate Result (Only applicable to 3ds Max still image jobs)

Set up Path

To change the download path of render results, you can select the job before it enters the download state, right-click, and choose Set up Path to reset.

Note:

Send Result to Email

For flexible downloading of render results, you can use the Send Result to Email function. Renderwow will send a download link for the result compressed package to the email you provide, which needs to be downloaded within 24 hours.

Send Scene to Email

To obtain the original scene files of 3ds Max and Maya jobs, you can select the job, right-click, and choose Send Scene to Email. Enter the email address and confirm to send.

Note: Only valid for 3ds Max and Maya jobs submitted within 7 days (Maya jobs only send scene files, not textures). If the account is in arrears, this function cannot be used.

Open Scene File

After selecting a job, right-click and choose Open Scene File Location to quickly open the folder to the scene file’s location.

Remove

Used to clean up jobs with incorrect parameter settings, jobs that do not need to continue rendering, jobs that have been completed and downloaded, or failed jobs, to release cloud and local storage space and streamline the job list. In the job list, select one or more jobs, right-click and choose Remove, check the information in the confirmation prompt, and click OK to complete deletion.

Note: Deletion is irreversible; data will be completely cleared. Please operate with caution. Deleting jobs that are currently Rendering will be charged based on consumed duration; if jobs are abnormal, failed, or results do not match expectations, it is recommended to first contact Renderwow customer service for investigation before confirming deletion.